Q 1. What's the payment term?
A: We accept a T/T 50% deposit and a 50% balance against a copy of the B/L or L/C at sight, West Union, VISA, Paypal is also accepted.
Q 2. What is the normal lead time for product orders?
A: Average lead times for prototype / first article are 7~10 days. if tooling is involved, the lead time for production tooling is 10
days, the average production time after sample approval is 2-3 weeks.
Q 3. What is your standard packing?
A: All the goods will be packed by carton box and loaded with pallets. Special packing methods can be accepted when needed.
Q 4. Could you please tell us the monthly capacity of your products?
A: It depends on which model, we produce more than 1500 tons rubber materials per month.
Q 5. What kind of certificates do you have?
A1: We have been ISO9001:2008 certified by SGS since 2019.
A2: We have various rubber compounds approved by KTW, W270, WRAS, ACS, AS4020, EN681, EN549, ROHS, and REACH.
Q6: How do we check the quality of the bulk order?
A1: We provide preproduction samples before mass production for all customers if needed.
A2: We provide quality certs such as measurement report, material data sheet, COO, COA, etc., to all customers before delivery.
A3: We accept third-party inspection, such as SGS, TUV, INTERTEK, BV, etc.
Q 7: How do I select the raw compound for my application?
A: With years of experience working with a variety of materials, we can help select the material that will best suit your needs
while keeping material costs in mind.
Q 8: Do you use any international standards for the rubber products?
A: Yes, we mainly use the ASTM D2000 standard to define the quality of the rubber materials, tolerances as per ISO3302, ISO2768, etc.
Q 9: Can you supply different color materials?
A: Yes, we can produce custom molded rubber and silicone rubber products in different colors. the color code will be required in
case of an order.
Q10: What materials are available to produce from your side?
A: NBR, EPDM, SILICONE, FKM(FKM), NEOPRENE(CR), NR, IIR, SBR, ACM, AEM, Fluorosilicone(FVMQ),
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